Patient Materials
Get access to a range of patient-friendly materials that you can use in your practice to show how easy and non-invasive the device is, including videos and brochures.
Your DermaSensor Customer Portal
Access Patient Materials, Marketing Assets, Instructions for Use & Reference Guide, DermaSensor Academy & Video Tutorials, Customer Support and Order Fulfilment – all in one place via our customer portal.
Customer Resources
Explore a range of resources exclusively for DermaSensor customers. From educating patients on the benefits of DermaSensor to supporting your learning journey, these materials are designed to help the seamless integration of DermaSensor into your practice.
Marketing Assets
View and use DermaSensor marketing materials. These assets are available for download and can be used in your clinic.
DermaSensor Academy
DermaSensor Academy has an abundance of learning resources available to support your DermaSensor journey. Watch our video tutorials on how the AI-powered device provides rapid results.
Support & Services for Customers
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Customer Support
Get SupportContact our customer support team on-demand for any questions or concerns.
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Order Fulfilment
View OrdersYou can view the status of your orders here, including shipment tracking, returns and warranties.
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DermaSensor Academy
How to Use DermaSensorView our instructions on how to use DermaSensor and provide your patients with the highest caliber of skin cancer assessment. Our quick reference guide is there for you to refer back to for any device setting or results queries.
New Customer? Jump into the DermaSensor Academy & Start Your Training
The DermaSensor Academy is a great place to start your journey and build confidence using the device in your practice, with straightforward training and guidance.
Explore DermaSensor Academy
Submit Support Request
Connect with Our Team
Whether you have questions about DermaSensor, implementation, training, support, or other inquiries, we're here to help. Contact us regarding:
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General Inquiries
Investor information, partnerships, and general inquiries
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Public Relations
General inquiries regarding Dermasensor media outreach
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Medical Affairs
Information on publications, clinical information, and clinical study partnerships
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Product Support
Request support for your existing products, provide feedback, and product issues
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Shipping & Orders
Contact us about existing orders, shipment tracking, return requests, and warranty requests.
Send Us a Message and We’ll Get Back to You As Soon As Possible
We are dedicated to equipping physicians with intelligent tools to detect skin cancer earlier and more accurately.
News & Events
Browse our latest press releases and keep up to date with the latest skin cancer news and events near you
Customer FAQs
Browse frequently asked questions by DermaSensor customers.
Do I need to pay a license fee to use DermaSensor marketing materials?
No, marketing materials are free to download from the customer portal and use in your clinic.
What is DermaSensor Academy?
DermaSensor Academy is our online training platform available to customers where you can learn how to use the device and support your clinic.
How do I track my DermaSensor order?
You can track your order in the order fulfillment section.
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